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Carers

Content Supplied by NHS Choices

Are You a Carer?

If you are - we may be able to help you.

 

Herefordshire Carers Support

You would be surprised how many there are and all perform a critical role in the community supporting relatives, neighbours and friends to stay well in their own home. This might be the care a relative offers to a family member with dementia who needs help with meals or picking up their medication. In another situation a neighbour might be supporting their next door neighbour with a physical disability to manage their weekly shop. A forgotten group of carers are children who may be administering medication to a parent who has a visual disability. Many carers do not recognise the critical role that they are performing and they themselves may need information, guidance or support.  Help is at hand! Weobley & Staunton on Wye Surgeries are working in partnership with Herefordshire Carers Support (HCS) which is the appointed NHS Herefordshire organisation to assist carers in a number of ways including encouraging all carers to recognise themselves and then sign up to the HCS database which will then offer them regular written information on what help is available to them now or in the future (the carer is free to opt in or out of the database and what is available at any time).

Please print and complete the form below so that both the Practice and Herefordshire Carers Support can register you as a carer. Alternatively please ask at our Reception and we will provide you with the forms to complete.

Carers Registration Form.doc

When completed please bring the form back into the Practice so that your details can be updated on our system. A member of our Administration Team will forward the registration form to the Herefordshire Carers Support for you.

For more local information, please review Herefordshire Carers Support webpage by clicking here.

    

Weobley & Staunton on Wye Surgeries Award Winners

We were very honoured to have been nominated again this year in both the GP and Practice Awards. Highly      commended awards were received by Dr. Rachel Penney, Dr. Oliver Penny and Dr. Ritesh Dua in the GP category and we were awarded the Best Overall Practice for the second year running. We would very much like to thank all those that took the time to nominate the practice and its doctors. A few of the comments made are shown below:

“All the receptionists, Medication Team, Nurses and Doctors work well together. So the whole Team is nominated.”

“All the staff/Doctors realize our problem and are very supportive.” 

"Annie who is the practice secretary has helped me several times regarding hospital appointments or letters my husband may have required when claiming his War Pension.

Bridget the receptionist is always cheerful at the end of the phone and in person. I consider us to be very very lucky having such a wonderful Doctors Surgery.  I wonder if they know that at many time they are my lifeline! "

“Always at end of phone. Never turn me or my husband away. Everyone listens. All   lovely. Take such good care of my husband.. They understand my needs as a Carer.”

"All the doctors for this surgery are excellent, but when going in for hip replacement, she made sure our new nurse responsible for care came round to our home to advise on changing it round to make coming out easier and smoother, it really worked, plus  she came round periodically to make sure all was well.

“Also having a pharmacy attached to the surgery is amazing as prior coming to Weobley we sometimes had to go to more than the local chemist to get prescriptions made should the surgery pharmacist not being able to get any medication necessary they actually rang round the Hereford chemists to let you know who would be making up your prescription ."

"Whether it is for an appointment, prescription, blood test, or leaving a message for Dr Sykes the Staunton Surgery reception team are always so kind and helpful. Nothing is too much trouble when I have had to ask for an appointment at 8 am on the day for my husband, or to change the time or day of a blood test due to work commitments.”

 

Dr. Oliver Penney wins Local Carer Award

Following on from the success of the 2013 Herefordshire Carers Support GP & GP Practice Awards this year's Awards winners were announced and presented with their certificates for the Best Practice's and Carers Best GP's at Herefordshire Carers Support Carers Rights Day.

The Awards were well supported by carers again this year with the nominations allowing carers to express their views on the support they receive and to comment on the depth of understanding of a carers role that can be found not only in their GP's but in other members of the practice team.

Comments from carers for Oli's nomination:

"Most certainly recognises me as a carer & understands my needs & listens to any concerns I have"

"I am able to talk to and feel 100% supported by Dr Oliver Penny"

"We have an outstanding surgery at Weobley the Doctors are exceptional always at the end of the phone.....all members of surgery staff are kind, understanding and helpful"

   

 

National Information

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

Telephone
0808 802 0202
Helpline Information
http://www.nhs.uk/carersdirect/carerslives/updates/pages/carersdirecthelpline.aspx
Email
CarersDirect@nhschoices.nhs.uk
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Carers Support Groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

 

  • Tax credits

    Information on claiming tax credits and whether you might be eligible

 



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