Practice Update

Call Recording 

Both surgeries now have call recording when receiving and making telephone calls to allow for training and monitoring purposes.

Cancer Support Group Information

Contact names and numbers indicating the help and support available for patients, carers, parents etc

Herefordshire Cancer Support Groups

Practice Information Leaflet

Information regarding the practice and it's staff is available by clicking on the link

Practice Information Booklet v3.1 - March 2022.pdf

Herefordshire Diabetes Support Group

Herefordshire Diabetes Support Group are holding a Diabetes Week special event on Saturday 17th June 2017 from 10 am to 1 pm at the Kindle Centre, next to Asda in Hereford.

Further information is available here

Automatic Repeat Dispensing Service

The Partners and Staff at the Practice have been looking at ways in which we can enhance the service that we provide to patients that use the services of our dispensaries. The workload has also been steadily increasing whereupon the 48 hour turnaround times for repeat prescriptions are struggling to be met.

With this in mind, when collecting your medications you will be asked to order for the following month and will be given the date that your medications will be ready for collection from the Dispensary of your choice.

This will allow you to rest assured that your medications have been ordered within plenty of time, saving last minute requests for medications, reduce the need to wait for items that may be on order and allow the staff to manage the dispensing process more efficiently.

You can also be notified of your medications being available for collection be receiving a text message to your mobile or house phone as part of the free service.

Should you have any queries or concerns please contact a member of the Dispensing Team who will be more than happy to help.



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