Welcome to Weobley & Staunton on Wye Surgeries
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us. You can do this by completing our Friends & Family Test by clicking on the Questionnaire box at the bottom of this page. Every survey returned will be extremely useful to see how we are performing now and what would be required to improve our patient services.
New Extended Hours Available
Extended Appointments are now available at three Herefordshire hubs - Wargrave House in Hereford, The Marches Surgery in Leominster and Pendeen Surgery in Ross on Wye. Appointments are available to see a Nurse or GP between 6 pm and 8 pm Weekdays and 8 am to 8 pm Saturday and Sundays. You can been seen here for a routine check-up or more urgent care. For routine appointments in advance you can book via our own Practice Reception Team. For more urgent appointments, please contact the 111 service and ask for Taurus Healthcare and they will find you an appointment quickly.
There seems to be an increasing trend of patients not attending their booked appointments. Every appointment that is not attended means that another patient has to wait longer to be seen. Monthly numbers of patients who Did Not Attend (DNAs) are on display in the practice waiting area. We do appreciate that there are times when you cannot attend your appointment but we do ask that you please cancel these to allow others to utilize your appointment. The Practice will be looking at ways to reduce the number of DNAs in the near future.
Missed appointments keep everyone waiting. Please keep it or cancel it. Don't forget it!!
Recent missed appointments for September and October
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Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment. All patients registered with the Practice have an allocated GP to look after their care. Patients do not have to see this GP, they are welcome to see whichever GP they prefer. If you wish to know who your allocated GP is, please ask a member of staff.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
We have suitable facilities at both surgeries to accommodate patients and visitors who use a wheelchair. Both surgeries have parking and all facilities are accessible on the ground floor. Should you require help a member of staff will be pleased to assist you.
Feedback to the Practice
We always welcome constructive feedback from our patients as we continually strive to provide a better service for all. We would be most grateful if you would complete the questionnaire by clicking the link below.
Sign Up for our Newsletter
You can do this by clicking on the link below. You will then receive the latest Newsletter via email each quarter. You can access the latest Newsletter by clicking the link at the top of the News Page or by clicking on the link below.
Newsletter September 2015
CQC Report Received
(Site updated 24/11/2015)